CHANNEL

WhatsApp

Support your customers and sell on the most popular messenger in thr world.

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Industry leaders use AI to automate

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InPost supports customers on WhatsApp

InPost is the largest independent logistics operator in Poland. The company is particularly known for its network of over 6,000 parcel lockers called Paczkomat.

InPost on Messenger handles over 90% of traffic completely automatically. Now the company has decided to make another channel available to customers – WhatsApp – on which it helps, among others in:

  • Checking the current shipping status
  • Finding the nearest parcel locker
  • Checking the courier phone number
  • …and many more!

Want to know how you can use WhatsApp for your business? Leave your email, we will contact you!

WhatsApp is the most popular messenging app in the world

  • 1.5 Billion users in the world
  • More than 65 Billion messages every day
  • One billion daily active users

Automate on-the-go

Save 92% of time spent on customer service thanks to automation. Chatbotize will analyze your inbox, grouping the questions into topics with suggested answers in the matter of minutes!

Collaborative inbox

Use Chatbotize’s full potential and direct the traffic to a multichannel inbox which allows you to take advantage of even more automations possibilities, as well as handling all chat channels in one place, smart conversation passing between agents and advanced reporting functionality.

Engage customers

You can easily engage customers, personalize communication and automate marketing processes. Simply choose from a couple dozen ready-to-use modules and install them in a few clicks or mix and match them to create a new one, tailor-made for your needs.

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