Are you ready to train your chatbot? Because this plugin allows your chatbot to understand messages from the users! We are achieving this with Natural Language Processing and Fuzzy Matching algorithms. The mechanism only requires you to group various types of user questions with the right answers. As a result of it, your chatbot naturally starts off a conversation with the user.
TIP #1: Before starting to teach your chatbot, analyze your business needs & pain-points of your customers. So you know where you can be the most effective for them & your processes.