Begin the survey’s configuration with a short introduction for the user: what is the survey about and why do you want them to complete it?
Then proceed to the vital part: the questions. You can choose from different types of answers:
Text - an open question. You ask a question, and the user has to answer it in a descriptive form
Image - when you want the user to send you a photo as part of an answer (useful in, e.g., a complaint form)
Location - when you want the user to share his location
Below, there is an example of how to set up a single-choice question. All you have to do is enter your question in the Question field and select Single choice as the answer type. Then add further response options. You can use emoji to visualize the answer better :)
An example of how to set up a multiple-choice question is – again – below :) All you have to do is enter your question in the Question field, and select Multiple choice as the answer type. Then add further response options. You can use emoji to visualize the answer better. For the user can choose several answers, after selecting one from the system, the chatbot will ask them if they want to select another option or finish answering that question. To do this, fill in the Skip button text field, e.g., "Choose another answer or move on." In the Skip button caption field enter something like "Move on."
Thanks for completing the survey
This section is optional. In the end, you can thank the user for completing your survey and invite them to more activities in the chatbot.
Remember, you can mix’n’match Chatbotize plugins as much as you like. What does it mean? For example, combine Survey with Promotional Code to reward the user for completing the survey. You can also give them the opportunity to participate in a Contest with attractive prizes after the Survey. If you decide to do this, redirect the user to the next plugin in this section.